Compare KYB providers and learn what to look for when selecting a business verification solution for your organization.
Selecting the right KYB provider is a critical decision. The wrong choice means slow onboarding, compliance gaps, and frustrated customers. The right partner accelerates growth while keeping you compliant.
This guide helps you evaluate KYB providers and understand what separates adequate solutions from exceptional ones.
Every KYB provider claims comprehensive data. Here's how to evaluate those claims:
Registry coverage: How many state/country registries? Direct integrations or scraped?
Update frequency: Real-time, daily, weekly? How quickly do changes propagate?
Ownership depth: Can you trace through multiple entity layers? How many levels?
Historical data: Can you see past filings, former officers, status changes?
International reach: Which countries? Same depth as US coverage?
Why it matters: Shallow data creates manual work. If the provider can't find ownership information, your team will be chasing documents.
Raw data isn't enough. Providers differ dramatically in how they turn data into verified results:
The best predictor of customer experience is straight-through processing rate:
< 50%: Most applications need manual work
50-70%: Typical for mid-market providers
70-85%: Strong automation, good data
> 85%: Exceptional—requires deep data and smart logic
Ask providers for their STP rate on customers similar to yours. A provider optimized for enterprise clients may struggle with SMBs, and vice versa.
How you connect matters as much as what you connect to:
API design: RESTful? Well-documented? SDKs available?
Webhooks: Real-time status updates or polling required?
Embeddable UI: Can verification flow live in your product?
No-code options: Dashboard for non-technical users?
Time to integrate: Days, weeks, or months?
Provide raw business data; you build the verification logic.
Examples: Data.com, commercial credit bureaus
Best for: Organizations with engineering resources wanting full control
Limitations: You own the integration, maintenance, and compliance logic
Specialize in one aspect of KYB (screening, registry data, document verification).
Best for: Filling gaps in existing capabilities
Limitations: Multiple vendors to manage, integration complexity
End-to-end verification from data collection through decisioning.
Best for: Organizations wanting comprehensive, integrated KYB
Considerations: Evaluate depth in each capability area
Outsourced verification with human analysts.
Best for: Variable volume, limited internal compliance staff
Limitations: Slower turnaround, less control, ongoing cost
Before evaluating providers, document:
Don't accept vague claims. Ask for:
STP rate by segment: Performance on businesses like yours
Median verification time: End-to-end, including manual review
False positive rate: Screening alerts requiring disposition
Coverage gaps: What they can't verify
Uptime SLA: Availability guarantees
Evaluate with your actual challenging cases:
Technology is only part of the relationship:
Implementation support: Dedicated team? Timeline commitments?
Ongoing success: Customer success manager? QBRs?
Product roadmap: How do they prioritize features?
Compliance expertise: Can they advise on regulatory questions?
Transparency: Will they share data source details?
Won't share STP rates: Likely low automation
Vague data sourcing: May be using unreliable sources
No customer references: Limited production experience
Rigid workflows: Won't adapt to your risk approach
Long implementation quotes: Complex or dated architecture
Per-check pricing only: Costs scale unpredictably
The right provider depends on your specific situation:
Speed to market: Pre-built flows, fast integration, proven playbooks
Maximum automation: Deep data, smart matching, high STP rates
Compliance rigor: Audit trails, configurability, regulatory expertise
Cost efficiency: Transparent pricing, volume tiers, predictable costs
Global reach: True international coverage, not just US focus
Remember: switching KYB providers is disruptive. Invest time upfront to choose a partner that can grow with you.
Related: KYB Solutions | Choosing KYB Software | KYB Automation